Call Center Representative (Bilingual) Job at Community Dental Partners, Denton, TX

WTM0N3JxRWpoamNNTTBPbGhaMmN2ZTJkZnc9PQ==
  • Community Dental Partners
  • Denton, TX

Job Description

Bilingual Call Center Representative

OPPOORTUNITY FOR DENTAL INSURANCE BENEFITS and GROWTH

Are you looking for a position that offers growth opportunities, merit increases, paid training, and a comfortable work environment? If so, fill out the job application and be prepared to be a part of a great team!

At Community Dental Partners, we take pride in servicing our practices with communication support through phone calls and text messages to support our patients in creating a unique experience on the phone and in the practice.

Our Call Center Specialists work on answering inbound calls and calling patients who are due for their dental exams. Our role in the Call Center is to reach out to existing/potential patients to provide information about our practice's services, and gather all information needed for an appointment. Along with creating the appointment, we follow outlined processes to confirm appointments and assist patients with their needs.

Representatives:

  • Ability to work in a fast-paced environment; the flexibility to handle multiple priorities while maintaining a high level of professionalism
  • Provide excellent phone skills: clear, articulate communication to accurately describe our services to patients and collect information
  • Provide a superior customer service experience through the phone
  • Meet departmental goals for inbound and outbound calls
  • Convert leads into appointments

Education and Experience

  • High school diploma or equivalent
  • Proficiency using the Google Suite of products
  • Proficiency in relevant computer applications and call center systems
  • Excellent typing skills
  • Fluency in English & Spanish

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. Our committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job Type: Full-time

Starting Pay: $13/hour

Internal ID: CDP100

Job Tags

Full time,

Similar Jobs

Careerscape

Content Writer Job at Careerscape

 ...and cloud computing industries. The Content Writer will work remotely with flexibility to manage their own schedule while meeting...  ...learning new industries quickly ~ Excellent grammar, editing, and proofreading abilities ~ Experience with SEO best practices and content... 

Harbin Clinic

Nurse Practitioner or Physician Assistant - General Surgery Job at Harbin Clinic

Job Overview Seeking dedicated and skilled NP or PA to join our General Surgeon in an office-based position. OP clinic with pre/post op checks and new problems. Occasional minor surgery in office. FT, M-F, 8 am to 5 pm (36 PFHs/4 Hrs Admin) Occasional call ...

Sysco

Supply and Equipment Sales Coordinator Job at Sysco

JOB SUMMARY: Supports local Sales Associate by servicing orders, researching problems and processing customer requests. This will include, but not limited to, placing outbound sales calls to customers, responding to customer issues and collaborating/communicating with...

Hold Brothers

Proprietary US Equities Trader/Active Job at Hold Brothers

About the Job: Hold Brothers Capital, LLC, is a FINRA Registered, SEC, Self-Clearing Broker Dealer. We strive to be a complete destination for traders looking to maximize their performance in todays financial markets. We trade the US Equity Markets only. Our proprietary...

State of Colorado Job Opportunities

Google Cloud Engineer (Remote from anywhere in CO) Job at State of Colorado Job Opportunities

 ...looking to implement the designs and standards provided by our Cloud Architects and established by the Cloud Operations team as a whole...  ...templates/tools/processes, with a primary focus on the Google Cloud Platform (GCP), within a DevSecOps structured team and methodology...