Job Description

Let’s do great things, together!
 

A bout Moda
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Job Summary

The Care Management Coordinator is an outreach specialist that supports the Moda Clinical Care Team by assisting with member engagement through outreach campaigns, collecting member-specific health data, documenting outreach and engagement, and performing data entry. This is a temporary WFH role.

 

Pay Range
$17.00 - $18.55 hourly, DOE. 
*Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Please fill out an application on our company page, linked below, to be considered for this position:

 

Benefits:

• Medical, Dental, Vision & Pharmacy
• PTO and Company Paid Holidays
• 401k - Matching

Required Skills, Experience & Education

• Proficiency with Microsoft Office applications and ability to type a minimum of 35 wpm.
• Strong analytical, problem-solving, memory retention, organizational and detail-oriented skills.
• Exceptional verbal and interpersonal communication skills.
• Ability to work well under pressure.
• Ability to project a professional business image, both telephonically and in person.
• Strong attendance and reliability.

Primary Functions

• Initiate mailing campaigns to encourage case management engagement.
• Collect information about a member’s social, clinical, and functional status to identify individual and case management needs.
• Create, enter, and complete Health Risk Assessments and initiate appropriate care plans within the members health record.
• Collaborate with RN Case Managers to initiate referrals, communicate specific member needs, and to assist in care planning.
• Coordinate and initiate referrals to appropriate services and programs utilizing a large network of resources to assist member needs.
• Provide consistent, accurate and timely documentation.
• Plan, organize, and prioritize assignments to comply with performance standards, corporate goals, and established timelines.
• Other duties and responsibilities as assigned.

Contact with others & Working Conditions

• Office environment with extensive close PC and keyboard use, constant sitting, and frequent phone communication. Must be able to navigate multiple computer screens. A reliable, high-speed, hard-wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek, including evenings and occasional weekends, to meet business need.
• Internally with various departments. Externally as needed.

 

Together, we can be more. We can be better.  

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. 

For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our humanresources@modahealth.com email.

Job Tags

Hourly pay, Full time, Temporary work, Work at office, Work from home, Afternoon shift,

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