BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
TECHNOLOGY REQUIREMENTS:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate... ...BPM Limited.( Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services...
...Position available for any level of technician. Great small business to work with. Fun but professional staff looking for someone to... ...to work with and around a ton of experienced, hard working and smart co workers that do not need your help but are available if you...
...looking to implement the designs and standards provided by our Cloud Architects and established by the Cloud Operations team as a whole... ...templates/tools/processes, with a primary focus on the Google Cloud Platform (GCP), within a DevSecOps structured team and methodology...
...VP of Finance / Controller - Portfolio Companies RemoteUnited StatesFull-time $97,000 - $185,000 annually About the Job... ...with high performance operating and investment executives. We hire and promote based on merit, without bias, and make a genuine effort...
...Let's build the future-together. We are seeking a Senior Pipeline Engineer to join our Water Wastewater team in Tampa , FL, to... ...across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and...