Job Description
Description Vivalon is a Marin-based nonprofit that has been serving the community for over 70 years. Recognized 10 times as one of the
Best Places to Work in the North Bay , we are proud to foster a supportive, mission-driven workplace culture. Vivalon serves older adults and adults with disabilities by helping them stay active, informed, supported, and nourished—while also meeting their essential transportation needs. Our core services include Rides, Meals, Classes, Care, and Advice.
We are seeking an
Individual Giving Manager to join our Development & Marketing team. The purpose of this role is to sustain and increase revenue from individuals who donate to Vivalon and increase the number of donors who are not major gift level supporters. This is a dynamic role that requires proficiency in managing multiple projects, collaboration with internal and external stakeholders, and a commitment to enhancing Vivalon’s visibility within the community and overall donor engagement.
Key Responsibilities Appeals Management:
Plan and execute multiple annual appeals—including direct mail, email campaigns, and other solicitations—to increase individual giving and donor retention.
Donor Stewardship & Cultivation Lead stewardship efforts for individual donors contributing under $5,000, including personalized engagement with approximately 50+ supporters annually. Provide regular updates on the impact of their contributions and implement innovative recognition strategies to enhance donor satisfaction and loyalty.
Donor Pipeline Development Collaborate with the Chief Development Officer and Senior Donor Relations Officer to identify and cultivate donors with the potential to become major gift supporters.
Donor Acquisition Develop and implement strategies to generate first-time donations through engaging acquisition mailings and outreach campaigns aimed at expanding Vivalon’s individual donor base.
Community Engagement Represent Vivalon at community events and donor gatherings to strengthen relationships and increase visibility among individual supporters.
Database Management Maintain accurate donor records in Salesforce CRM, including timely gift entry, constituent updates, and acknowledgment processes.
Reporting & Analysis Regularly run and analyze revenue and donor reports, reconcile development and finance revenue data, and evaluate performance metrics related to appeals and individual giving to inform strategy and decision-making.
Requirements While not every candidate will meet all listed qualifications, we encourage individuals with relevant experience and a strong passion for fundraising and relationship-building to apply. We recognize that valuable skills can be gained through a variety of professional and personal experiences, and we welcome applicants who can bring fresh perspectives to our work. - Bachelor’s degree in nonprofit management, communications, marketing, business, or a related field
- 3–5 years of experience in fundraising, donor relations, or individual giving
- Proven track record of developing and executing donor acquisition and retention strategies
- Experience working with CRM systems (e.g., Salesforce, Raiser’s Edge, DonorPerfect)
- Strong written and verbal communication skills
- Ability to build and maintain relationships with donors and stakeholders
- Excellent project management and organizational skills
- Analytical skills to track and interpret fundraising metrics
- Proficiency in Microsoft Office Suite and donor database platforms
- Creative thinking for donor engagement and recognition strategies
- Understanding of fundraising principles and donor lifecycle
- Familiarity with direct mail, email campaigns, and digital fundraising
- Commitment to the mission and values of the nonprofit sector
- Ability to work independently and collaboratively across departments
- High level of professionalism, discretion, and integrity
Compensation And Benefits - $85,000-$95,000 annually (depending on experience)
- Benefits package that includes medical, dental, vision, chiropractic, life, retirement, paid time off, holidays, and more.
Why Join Vivalon? We offer a collaborative, mission-driven environment where your work directly supports the well-being of our community. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth.
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