Job Description

**Job Title:** Payroll Tax Specialist **Department:** Human Resources **Country:** United States of America **State/Province:** Arkansas **City:** Lowell **Full/Part Time:** Full time **Job Summary:** Under close supervision, this position is responsible for providing support to employees on more complex People department inquiries regarding Payroll Tax. The incumbent is the initial contact to provide further interpretation and guidance on policies, conducts employee transactions, and supports department technology enhancements. **Job Description:** **Key Responsibilities:** + Review and process adjustments to tax balances + Process Human Resources tax changes requests, ensuring proper documentation and timely execution + Validate and enter data from employee tax forms into necessary systems + Remove incorrect or duplicate tax entries while maintaining audit integrity + Investigate tax issues and provide guidance to stakeholders + Identify and correct discrepancies on W-2 forms to maintain compliance and accuracy + Manage the issuance of W-2 forms and ensure compliance with regulations + Address employee inquiries regarding payroll tax matters promptly and professionally + Complete wage and employment verification requests that require additional attention (such as mortgage lenders, legal, unemployment, wage loss, workers' compensation, etc.), providing accurate details while maintaining confidentiality **Qualifications:** **Minimum Qualifications:** High School Diploma/GED with 1-2 years of experience in contact center, customer service, or related field, and/or military equivalent AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences: + Experience using computers and phones in a professional/office setting + Ability to accurately analyze situations and reach productive decisions based on informed judgment + Ability to act professionally, maintaining composure and confidentiality + Ability to follow established procedures + Ability to effectively transmit, receive, and accurately interpret ideas through various mediums + Ability to gather, clarify, and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker + Ability to manage multiple priorities + Ability to work individually or as part of a team + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all interactions + Ability to learn new technologies related to the job + Ability to meet or exceed customer needs and expectations to provide excellent service + Ability to process information with high levels of accuracy + Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.) + Knowledge of approaches and techniques for recognizing, anticipating, and resolving problems + Ability to capture and document relevant business information in an auditable, organized, and easily retrievable manner + Ability to protect sensitive data to ensure privacy during the process of storage and communication **Preferred Qualifications** : + Spanish speaking or other multilingual capability This position is not eligible for employment-based sponsorship. **Compensation:** Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time. **Benefits:** The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually. **Education:** GED (Required), High School (Required) **Work Experience:** Customer Service/Account Manager **Job Opening ID:** 00608242 Payroll Tax Specialist (Open) **_"This job description has been designed to indicate the general nature and level of work performed by employees within this_** **_classification._** **_It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job._** **_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."_** **_J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law._** **Fortune 500 experience. Career advancement. Nationwide relocation possibilities.** Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career. **Why J.B. Hunt?** J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees. **What are we looking for?** J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level. J.B. Hunt is proud to serve individuals of all abilities. If you need assistance completing your application, please contact us at people.support@jbhunt.com . J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law. J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.

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Full time, Temporary work, Part time, Work experience placement, Work at office, Relocation, Visa sponsorship,

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