The Quotation Specialist applies a comprehensive working knowledge of the quotation process, practices, procedures, and support concepts. This position will require the ability to coach and train team me, as well as collaborate with cross-functional departments to provide accurate quotations in a timely manner. Including responsibility for the overall development of the quotation process, to provide quality customer service and satisfaction.
Responsibilities:
•Plan, direct and engage in daily quotation processes.
•Update and develop new procedures for the workflow.
•Continuous process improvement of quotation process.
•Customize and assist with programming the ERP system to effectively improve the turnaround time of a quotation.
•Develop SOP’s and training documents encompassing said process.
•A liaison between Sales/CS and all other departments is included in the process to communicate the status of quotations.
•Gives technical support/recommendations/advice on formulations for Sales.
•Gives process support/advice for advancing quotations to purchase orders.
•A liaison between Procurement/Purchasing and Research & Development for sourcing new raw materials and increasing communication for Sales.
•Facilitate and follow up with procurement on sourcing items to expedite a timeline.
•Aid forecasting and prioritization with Sales based on volume and probability of PO.
•Generate reports summarizing quotation status and conversion rate.
•Facilitate clerical revisions.
•Enter quotation and formulation requests.
•Adhering to company policy regarding attendance, conduct, performance, quality, safety and teamwork.
•Ability to work independently, as well as in a group setting.
•Ability to set priorities and multi-task.
•Demonstrate good attendance and punctuality.
•Possesses excellent verbal and written communication skills.
Qualifications:
What We Offer:
Our HR department will contact applicants who meet the required selection criteria and most closely match the requirements of an open opportunity either by phone or email.
If your skills and experiences align with our current needs, we will contact you for the next steps in the recruitment process.
Please Note: You will only be contacted if your application is selected for the next stage of the recruitment process.
Robinson Pharma is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Robinson Pharma takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. Robinson Pharma, Inc will conduct a background check by using a third-party vendor to conduct such background investigations. After acceptance of an offer, you will be asked to complete and deliver authorization, consent and release of all background information. Employment will be 'at-will' and may be terminated at any time, with or without notice by either party in writing.
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