Job Description

Senior Health Systems and Process Improvement Engineer -Health System Operations-Full-Time-Days -Hybrid

The Senior Health Systems and Process Improvement Engineer supports, develops, and executes projects coordinated by the Office of Strategic and Business planning. Reporting to the Director of Health Systems and Process Improvement at The Mount Sinai Health System, the Senior HSPI Engineer provides independent complex analytical and project management support to the systems hospitals staff and leadership. Utilizing a wide range of state of the art process improvement and industrial engineering methodologies including, but not limited to, statistical analysis, simulation and modeling, forecasting, quality control, operations research, human factors, lean/six sigma, facility planning, scheduling, and time/motion studies. This senior level individual assists senior level management in operating more efficiently and effectively, and serves as a technical leader for the Department of HSPI and mentors junior team members. In addition, this individual is responsible for developing and administering performance improvement training curriculum as part of The Mount Sinai Health Systems continuous improvement culture.

• Independently leads, designs, manages, and executes complex performance improvement initiatives through all phases utilizing core industrial engineering principles
• Responsible for scoping performance improvement initiatives, acquiring stakeholder buy-in and leadership support, and establishing metrics and milestones
• Creates and updates project plans, action items, and meeting minutes
• Utilizes expertise in industrial engineering to appropriately identify the correct design and approach for initiatives and complex analytical problems
• Independently Prepares highly complex feasibility studies to support new business developments and improvements
• Coordinates data collection, analysis, and assessment through both physical observations and system reporting
• Coordinates activities of Health Systems and Process Improvement team members supporting initiatives
• Prepares documents and diagrams to illustrate findings. May present to all levels of staff and leadership
• Performs independent complex data analysis to support leadership decision making. Types of data analysis include but are not limited to: process measures and performance metrics, scheduling, labor and productivity, quality measures, patient satisfaction measures, and demographic analysis
• Develops effective and trusting working relationships with all levels of staff including but not limited to front line staff, administrators, and physician leaders.
• May create and administer didactic training curriculum on performance improvement tools. May administer training to all levels of the organization
• Provides technical direction and support to all levels of the Health Systems and Process Improvement department
• Maintains current knowledge of health care delivery trends and evidence-based solutions for improving the delivery of care and services
• May mentor junior member of the Health Systems and Process Improvement team
• Strong proponent of and incorporates the use of more complex industrial engineering principles in systems and process improvement initiatives
• May publish or present technical papers on process improvement work to share with industry
• Performs other duties as required

• Bachelors' degree in industrial engineering, or related field; Masters preferred.
• 5+ years experience in systems and process improvement operations management or similar field
• Certification and/or working knowledge of Lean/ Six Sigma methodologies

Non-Bargaining Unit, 614 - Health System Operations - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $96461 - $130000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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