Job Description

Solutions Engineer – SaaS

A unique opportunity for a Solutions Engineer has arisen within a software house based in New York, to support with the technical aspects of pre-sales demonstrations and help with the onboarding of new clients. This newly created role is offered within a rapidly growing, successful software company where progression opportunities are in abundance. This role ideally suits someone who is keen to work in a highly communicative career within the tech space, or a Solution Engineering professional who is looking to continue their career.

Location – Manhattan, New York – 3 days in office, 2 days remote

Salary –$75,000 – $150,000 basic + bonus per annum + benefits (upper end would be very experienced, and hands-on)

Requirements for Solutions Engineer:

• Experience working as a Solutions Engineer for a SaaS company, or very similar role
• Top academic history including minimum of a 3.4 GPA bachelors from an internationally renowned University in a STEM related discipline
• Strong technical & programming knowledge i.e. JavaScript, Python, Cloud technologies
• Commercial intelligence
• Exhibits exceptional communication and presentation skills, whether in-person or remote
• Shows a keen interest in comprehending customer challenges
• Displays a genuine passion for technology and possesses the capability to quickly learn and comprehend technical information.

Responsibilities for Solutions Engineer:

• Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
• Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
• Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
• Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
• Work closely with internal sales and support teams to deliver seamless technical integration experiences.
• Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
• Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation

What the role offers:

• The chance to work in a varied and technically challenging role
• A fast-growing company with a wealth of progression opportunities available
• Joining a company who are well versed in hiring and training

Applications:

If you would like to apply for this unique Solutions Engineer role, please send your CV to the relevant link!

We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing applications@redtech-recruit.com (if this email address has been removed by the job-board, full contact details are readily available on our website).

Keywords –Technical Solutions Consultant / Pre-Sales Engineer / Sales Engineer / Technical Account Manager / Technical Sales Consultant / Customer Solutions Engineer / Systems Engineer / Product Specialist / Technical Advisor / Solutions Architect / Computer Science / Software Engineering / Mathematics / Engineering / Physics / Astrophysics / Software Engineering / Chemistry / Software Development / Technical Consultant / Product Support / Product Manager / Project Manager / Analyst / Pre-Sales Consultant / Graduate / Trainee / Entry-Level / Maths / Physics / Computer Science / Engineering / Mathematics

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RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities.

We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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