System Administrator- Senior (Onsite) Job at Serigor Inc., Raleigh, NC

WkhvOG9LWWtnVElKUGttbWdKU2N0dXVZZmc9PQ==
  • Serigor Inc.
  • Raleigh, NC

Job Description

Job Title: System Administrator- Senior (Onsite)

Location: Raleigh, NC

Duration: 12+ Month



Responsibilities:

  • Document work activities in ServiceNow
  • Troubleshoot customer issues
  • Provide instruction while troubleshooting for remote customers
  • Assist with developing team processes & a knowledge base
  • Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust
  • Work with vendors on warranty cases
  • Collaborate with internal teams on technical issues
  • Work on special projects as needed

Skills:

Skill

Required/Desired

Amount

of Experience

Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers

Required

5

Years

Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams

Required

5

Years

Image or provision new equipment hardware & provide to customer

Required

5

Years

Use strong organizational skills to track onboarding & shipping activities based on customer requests.

Required

5

Years

Follow asset management processes to ensure proper customer billing

Required

5

Years

Testing Intune processes for Tier 3 team & providing feedback

Required

5

Years

Test upgrades and software changes

Required

5

Years

Install software following security & internal processes

Required

5

Years

Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond

Required

3

Years

Basic knowledge of Macintosh Apple devices with a willingness to learn

Required

3

Years

Job Tags

Similar Jobs

RR Donnelley

Proofreader Job at RR Donnelley

 ...behind-the-scenes team making everything run smoothly Job Description Shift:1st shift; Mon - Fri, 7 a.m. - 4 p.m. The Proofreader position is responsible for reviewing legal documents for grammar and verbiage corrections. *Identify and correct spelling,... 

StretchLab

Experienced Yoga/Fitness Instructor Job at StretchLab

 ..., we want to meet you! StretchLab is seeking individuals with backgrounds in personal training, massage and physical therapy, dance/yoga/Pilates instruction, or backgrounds with stretching/exercise/bodywork to join our team as a Flexologist.This is an exciting opportunity... 

Autopia Bloomington

Automotive Technician Job at Autopia Bloomington

 ...Position available for any level of technician. Great small business to work with. Fun but professional staff looking for someone to...  ...to work with and around a ton of experienced, hard working and smart co workers that do not need your help but are available if you... 

Yale New Haven Health

Credentialing Specialist Job at Yale New Haven Health

 ...compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Manager, the Credentialing Specialist is responsible for the execution of all activities related to the appointment or re-appointment of Members and Affiliated... 

Harbin Clinic

Nurse Practitioner or Physician Assistant - General Surgery Job at Harbin Clinic

Job Overview Seeking dedicated and skilled NP or PA to join our General Surgeon in an office-based position. OP clinic with pre/post op checks and new problems. Occasional minor surgery in office. FT, M-F, 8 am to 5 pm (36 PFHs/4 Hrs Admin) Occasional call ...